FAQ
01
What is Frewav?
Frewav is an innovative basketball sock brand designed to simplify your game. We eliminate the traditional left/right distinction by creating versatile socks that work for either foot, ensuring you spend less time sorting and more time playing.
02
What makes Frewav socks different?
Our socks are engineered with advanced features such as reinforced heel and toe areas, added ankle cushioning, and superior moisture-wicking technology. This non-directional design not only saves you time but also enhances performance, comfort, and durability on the court.
03
What if I have issues or need to return/exchange my socks?
We stand by the quality of our products. If you experience any issues, please reach out to our support team. We offer a hassle-free return or exchange policy within a specified period (please refer to our Returns Policy for more details).
05
How can I get in touch or provide feedback?
We love hearing from you! Contact us via our Contact page/ social media or email us directly at support@frewav.co.nz. Your ideas and feedback help shape the future of our products because at Frewav, we listen to every voice.
04
Where can I learn more about Frewav?
Visit our About Us page to discover our journey, from my initial frustration with conventional basketball socks to the creation of Sweat Guard and our commitment to continuous improvement through community collaboration.
06
Will Frewav release new products in the future?
Absolutely. While our flagship product, Sweat Guard, is designed for exceptional sweat absorption and comfort, we're constantly innovating. Future products will cater to various playing styles—whether you need an ultra-light sock for speed or extra support for enhanced performance. Stay tuned for updates!